Privacy Policy

Last updated: January 2025

1. Introduction

RSVPme ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our event management platform.

We comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and are committed to protecting the privacy of all users globally.

2. Information We Collect

Personal Information

When you create an account or use our Service, we may collect:

  • Name and contact information (email address, phone number)
  • Account credentials (username and encrypted password)
  • Event details (dates, locations, descriptions)
  • Guest information (names, email addresses, RSVP responses)
  • Photos and content you upload
  • Payment information (processed securely through third-party providers)

Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address and location data
  • Browser type and version
  • Device information
  • Pages visited and time spent
  • Referring website addresses

3. How We Use Your Information

We use your information to:

  • Provide and maintain our Service
  • Process your transactions and send related information
  • Send invitations and event updates on your behalf
  • Respond to your comments and questions
  • Send you technical notices and security alerts
  • Provide customer support
  • Monitor and analyse usage to improve our Service
  • Detect and prevent fraudulent activities
  • Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information. We may share your information in the following situations:

  • With your consent: When you explicitly agree to share
  • Event guests: Information visible on event pages you create
  • Service providers: Third parties who help us operate our Service
  • Legal requirements: When required by law or to protect rights
  • Business transfers: In connection with mergers or acquisitions

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information, including:

  • SSL/TLS encryption for data transmission
  • Encrypted storage of sensitive information
  • Regular security audits and updates
  • Limited access to personal information
  • Secure password requirements

6. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience. You can control cookie preferences through your browser settings. Types of cookies we use:

  • Essential cookies: Required for the Service to function
  • Analytics cookies: Help us understand usage patterns
  • Preference cookies: Remember your settings and preferences

7. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to processing of your information
  • Request data portability
  • Withdraw consent at any time
  • Lodge a complaint with a supervisory authority

8. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than Australia. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Data Retention

We retain your personal information only as long as necessary to provide our Service and fulfil the purposes outlined in this Privacy Policy. When data is no longer needed, we securely delete or anonymise it.

11. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Privacy Officer
Email: privacy@rsvpme.com.au
Address: Sydney, NSW, Australia
Phone: 1300 RSVPME (1300 778 763)

For privacy complaints, you may also contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au

© 2025 RSVPme. All rights reserved.